Damn it March. 2020 was doing so well. The biggest news last month was the dramatic escalation of COVID-19. We won’t go into any detail, I’m sure you’re seeing enough of that. But due to the outbreak, the state of robotics this March has been, heartwarming. We have seen a surge in online learning platforms, […]
All technical support services are currently at 100% SLA. We have updated our operational plan to accommodate expected sick leave among colleagues and their families as COVID-19 moves through our communities. We are committed to 24/7 technical support, configuration advice and online access to your accounts and support tickets. 24/7 Technical Support and Managed Services […]
SUMMARY Canonical’s fully managed OpenStack, Kubernetes, Kafka, Elastic, Postgres and other open source stacks, are operating at full SLA. Ubuntu and broader open source support services are unaffected and our teams have adjusted schedules to allow for colleagues to be out sick while maintaining full coverage in the months to come. Security update coverage is […]